Panolytica Privacy Policy

Effective Date - March 2025

Introduction

This Privacy Policy outlines Panolytica (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.panolytica.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services. By using our website, platform, or services, you agree to the practices described in this policy.

1. Information We Collect:

We may collect personal information to provide you with our services, customer support, and website performance optimisation. This information may include but is not limited to:

• Personal Identifiers: Name, email address, phone number, job title, and company information.
• Usage Data: Information about how you interact with our website, platform, and services.
• Communication Data: Details of inquiries or support requests you submit to us.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver and improve our services and offerings.
• User Support: Respond to your inquiries and offer customer support.
• Communication: Send important updates, notifications, and relevant communications.
• Compliance: Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following instances:

• Service Providers: Companies that support our services (e.g., IT services, analytics, or customer support).
• Legal Requirements: When required by law or necessary to protect rights, property, or safety.

4. Security Measures:

We take appropriate measures to protect your information from unauthorised access, alteration, or destruction. Our security protocols are reviewed regularly to ensure the safety of your data.‍

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access and Update: Request access to your personal information or correct inaccuracies.
• Opt-Out: Opt-out of marketing communications.
• Data Deletion: Request the deletion of your personal information, subject to legal obligations.‍

6. Cookies and Analytics:

We use cookies and similar tracking technologies to improve user experience and gather insights about our services. You can manage your cookie preferences through your browser settings.

7. Policy Updates:

We may update this Privacy Policy periodically to reflect changes in our services or privacy practices. Updates will be posted on this page, and the "Effective Date" at the top will be revised accordingly.

8. Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@panolytica.com

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.